Privacy Policy

You can leave your personal data with us. We can therefore imagine that you would like to know why we ask for personal data and what we do with it. We’ll tell you all about it below. Do you still have questions after reading our privacy policy? Then let us know by e-mail: info@hotelwinterberg-resort.de.

Who are we?
We are Hotel Winterberg Resort GmbH (also known as Hotel Winterberg Resort).
Hotel Winterberg Resort GmbH
Managing Director: Mrs. Lidya Haliloğlu
Address: In the Renau 1 – 59955 Winterberg
Phone: +49 2981 9190
E-Mail: info@hotelwinterberg-resort.de

Privacy Law Controller
Great Oak Datenschutz GmbH & Co. KG
Mr. Florian Schirm
Address: Ruhrstraße 16 – 59955 Winterberg
Phone: +49 2985 9999 690
Fax: 0381 367 6819 3
E-Mail: datenschutz@great-oak.de
Website: great-oak-datenschutz.de

We respect your privacy, so we only collect personal data that is necessary for the purpose in question.

Protection and Preservation
We take the necessary technical and organizational measures to protect your personal data from loss or unlawful use. For example, we work with secure connections and, if necessary, with encrypted communication. We also take measures to secure physical and logical access. In this way, we ensure that your data is secure.

Purpose of the Processing
Initiation of a contractual relationship and generation of orders.

Legal Basis of the Processing
Art. 6 Para. 1 No. a GDPR – Consent by the data subject pursuant to Art. 4 para. 2 no. 11 GDPR
Art. 6 Para. 1 No. b GDPR – Initiation of a Contract

We Never Sell Your Data
We will never sell your personal data to third parties. We may use third parties to carry out a service or project. We only provide these parties with access to personal data if this is necessary. We oblige these third parties to handle your data just as carefully as we do. Your data may only be used for the purpose for which the third party received it.

Links to Third Party Websites
Our website contains some links to third-party websites. If you leave our website via these links, our privacy policy does not apply to third-party websites. Hotel Winterberg Resort cannot accept any responsibility for the use of your data by these third parties. You should therefore consult the privacy statement of the website in question to see how it handles your personal data.

What Else We Do With Your Data
The personal data that we collect is used for the purposes for which it was obtained. Below you can read what these purposes are.

Contact Form
To use the contact form, we ask you to provide the following data: Name, e-mail address and telephone number. We will only use your personal data to contact you via the completed contact form.

Cookies and Similar Technologies
If you use our website, we collect information via cookies and similar technologies. This enables us to make your visit to our website even better and more personalized. Read more information about our cookie statement here.

Bookings
When you make a booking, we need your name, e-mail address, telephone number, address(es) and payment details. We can then confirm your booking, inform you about the booking or contact you in the event of unexpected problems. We may also pass on your data to third parties if this is necessary for the booking.

Account Registration
Create an account with us, then leave the following personal data: Name, e-mail address, telephone number, address(es) and login details. This way you don’t have to enter the same data every time.

Questions or Comments
Would you like to view your personal data? Do you have any suggestions, complaints or questions? Or do you want to change or delete your data? No problem. Just let us know by sending an e-mail to info@hotelwinterberg-resort.de.

Duration of Storage
In accordance with the statutory retention periods and, in the case of voluntary or non-statutory data, two years or earlier if consent is withdrawn.

Rights of Data Subjects
As a data subject, you are entitled to the following protective rights free of charge:
– You can revoke your voluntary consent at any time (right of revocation)
– You can request an overview of all your data stored by us at any time (right to information)
– You can request the deletion of data that is not subject to a statutory or contractual retention obligation at any time free of charge (right to deletion)
– You can restrict your consent to data processing to certain areas at any time (right of restriction)
– You can object to data processing that serves to safeguard the public interest or the legitimate interests of the processor at any time if there are grounds relating to your particular situation (right to object)
– In the case of data that you have stored incorrectly, you have the right to rectify this data at any time (right to rectification)
– You have the right to receive the personal data concerning you in a structured, commonly used and machine-readable format or to have it transmitted to another location. (right to data portability)

Consequences of not Providing the Data
No contractual relationship can be established without this data.

Right of Appeal
Every data subject affected by data processing has the right to lodge a complaint with the data protection supervisory authority in their country or with the supervisory authority responsible for the processor of your data. The competent supervisory authority for us is:
Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen
P.O. Box 20 04 44, 40102, Düsseldorf
E-Mail: poststelle@ldi.nrw.de

Customize the Privacy Policy
This privacy policy was last modified on 01 November 2018. Hotel Winterberg Resort reserves the right to amend this privacy policy. Changes will be published on this website. You can consult the current version of this privacy statement by clicking on the link to the privacy statement of hotelwinterberg-resort.nl at the bottom of each page.